Software and IT Services - Summit Business Systems

Software Implementation

Whether you have ten or ten thousand employees, you will experience the fastest and highest return on investment possible because our software implementation methodology is focused on some of your most valuable assets: the end-user.

Like any tool, software provides the most power and functionality when used correctly. The Summit Business Systems team will develop a customized implementation program suited to your specific needs for hardware, networking, servers, data conversion, and system components as well as guide your staff through each phase of the system rollout.

Software implementation translates quickly into higher sales, better cash flow, and increased profits. Each phase will leave you comfortable, knowledgeable, and prepared for your “Go-Live” date.

Phase 1 – Discovery:

We partner with your team to define the need, vision, and scope of the implementation project, while providing the expert advice you need to ensure the implementation will support your current business requirements and your future business goals.

Phase 6 – Post-Go Live:

We support your business after go-live to address any unexpected challenges, bringing the project to a close and transitioning your implementation to regular support services.

Phase 5 – Deploy:

We perform the final data migration from existing live systems, then execute the cut-over strategy so your team is live on the new system and ready for production.

Summit Business Systems 6 Phase Acumatica Implementation Process

Phase 4 – Stabilize:

We work with your team to ensure the system meets your defined business requirements and is ready for full deployment to production. This phase includes thorough module testing and training for subject mater experts. What’s more, our user training process includes your data and business processes, and we supply a variety of printable and video training material.

Phase 2 – Analyze:

We work with subject matter experts (SMEs) in your organization to break down details from the Discovery phase into more granular detail, thus setting the foundation for lasting success.

Phase 3 – Build:

We execute tasks identified during the Analyze phase and configure your system to best suit the specific requirements of your company.

Discovery

Phase 1

Decisions critical to the success of your software implementation are made well before the first user logs on. The Discovery stage is all about investing time conducting detailed analyses to provide concrete advice on the options best suited to your current business environment and your vision of the future. We begin building a strong relationship with your key staff members, thus setting the foundation for lasting success as your company grows.

Configuration and Conversion

Phase 2

SAMPro® is one of the most configurable enterprise-level service and construction management software products on the market today. Phase 2 is dedicated to configuring your system to best suit your exact blend of field service and construction management requirements and provide your staff with powerful business tools in an exceptional, user-friendly platform.

Training

Phase 3

Focusing on end user knowledge and fluency from day one is a proven method for efficient software implementation. Our focus on training your key project and subject matter experts is conducted with information from your own database. Using data your staff is familiar with is just part of what makes our training program unique. This method increases retention, reduces learning stress and builds immediate user confidence. Your training plan includes step-by-step instructions and access to a variety of printable training materials.

Testing and Go-Live

Phase 4

Testing serves as one of the most critical steps to determine “Go-Live” readiness. Thorough testing of each module is performed during and after Phase 3 to ensure your software will perform at its optimum. At this stage, we will also identify and configure any last-minute needs. With successful testing in place, your business is ready to “Go-Live”

System Customization

Customization is the development of unique, business-specific software and reporting. Though configuration and customization are often used interchangeably, the difference is a matter of scale. We offer in-house customization services and have access to a specialized team of programmers and developers who have been designing custom, tailor-made software solutions for clients since 1974. Service and construction management expertise provides the foundation for the development of innovative new products on the cutting edge of our ever-changing business climate.

Support and Upgrades

Once your ERP system is up and running, Summit will ensure your software continues to deliver the maximum return on investment through ongoing user support. We are committed to providing you with access to a dedicated support team of specialists with pertinent software certifications, advanced degrees in business, accounting and high-tech fields, plus years of industry experience.

IT Services

Solve your technology challenges with affordable IT support services. We are here to make your technology work smoothly and efficiently for your business.

Remote / Onsite Managed Services

Certified IT Staff provide remote or onsite support to resolve IT related issues, including Office 365, G-Suite, Microsoft Azure, and Amazon Web Services (AWS)

Computer Repairs and Upgrades

Virtual Desktops Service

VDi Desktop Hosting at a secure Toronto data centre

Data Back-Ups

Veeam Cloud connect provider

Networking / Firewall

24/7 Unlimited Network Support
Fortigate and Cisco trained staff

VoIP Communication Services

Hosted VoIP Services

Ready to Take Your Business to New Heights?

Contact us today to learn more about how Summit Business Systems can partner with you to provide exceptional and reliable ERP solutions for your business.

Our Services