Schedule the right people at the right time with the right skills to perform work efficiently. Quickly capture service needs and access customer information, product history, and resources required to shorten time between call receipt and job assignment. Create daily or weekly schedules automatically or using drag-and drop tools on the dispatch board.
Acumatica Cloud ERP Field Service management streamlines dispatching, reduces response times, and minimizes costs. It is fully integrated with CRM, sales, inventory, purchasing, accounting, manufacturing, project accounting, and financial reporting. With a 360-degree view of customer activities, improve the overall customer experience, and elevate customer satisfaction to earn higher recurring revenues and gain a competitive advantage.
All the Field Service applications are web-based and accessible from any device, anytime, anywhere, which is ideal for your field service workforce. Acumatica’s unlimited user licensing and role-based security lets your entire staff and field representatives conduct day-to-day operations with full 24/7 access to the business tools and functions they need to remain productive under any conditions. Unlike other field services applications, the user interface provides a seamless transition between applications, Acumatica Field Services Management is part of Acumatica ERP, not a bolt-on application.