Acumatica Cloud ERP

Mobile devices are everywhere, and your customers, partners, and employees use them regularly to communicate, access the Web, and conduct business.

Acumatica Cloud ERP system offers 24/7 system access from any location on any device. Content automatically reflows to respond to various screen sizes, orientations, and resolutions, which ensures the interface and workflow is consistent. This translates into improved freedom and productivity, allowing people to choose where they work and on their preferred device.

Anytime, Anywhere Access For Customers Too!

Acumatica’s Customer Portal, part of the Customer Management Suite, allows your customers perform account-related activities, such as balance inquiries, support requests, and access to product documentation.

Help for Road Warriors

For simple but frequently used tasks that field staff need, such as time or expense reporting, the Acumatica mobile app for iOS and Android is available at no charge.

Replacing outdated systems and manual processes with modern systems streamlines your operations and increases processes with automated workflows that work with your business processes.

Modern Systems

Advanced Cloud ERP solutions like Acumatica deliver full-function, flexible, fully-integrated enterprise-class order processing, CRM, operations management, and accounting—all tailored to the needs of growing small and mid-size businesses.

Real-Time Business Insights

Acumatica’s business intelligence (BI) tools and dashboards combines data from multiple sources and enables users to uncover insights lost in the data through rich visuals and natural language queries.

The best way to improve cash flow while maintaining a high level of service, is to take orders accurately, ship quickly using customer preference, avoid mistakes in billing, and have reporting to signal slow payers. This all sounds simple, but without modern automated systems, these tasks are time-consuming and prone to errors.

Modern ERP Systems Reduce Errors and the Time It Takes to Receive Payments after Sale

Customer orders can be automated in many ways, including websites, phone orders, and point-of-sale devices. The system can automatically apply discounts, display item availability, and offer delivery options. Orders are then sent to shipping and invoiced—without requiring the initial information to be rekeyed by a human.

Speed Payment Through Accurate Invoicing

Acumatica provides flexibility and accuracy with invoicing by offering flexible terms and conditions, contracts, deferred billing, and recurring billing to meet your customer’s needs. In cases when the customer is slow to pay, visual dashboards can alert the customer service team to inquire about the issue before it becomes a significant problem.

Many small- and medium-size businesses do not have the systems to allow their staff to see all customer activities across each of the company’s operations. This forces those in customer service to operate with limited or outdated information.

Improve the Customer Relationships

Modern ERP systems have customer relationship management (CRM) integrated into their foundation. All information from quotes, orders, shipments, invoices, payments, and service calls is retained and available to all of the company’s staff.

360-degree View of All Customer Activities

The ability to see a customer’s interaction with your organization from initial contact through purchase and support provides valuable information about customer behavior and offers your company opportunities for upselling, proactive actions, reduced support costs, and greater customer satisfaction.

Acumatica’s Customer Portal Provides Customers 24/7 Access

The Acumatica Customer Portal offers customers the ability to manage their account any time of day for tasks such as performing balance inquiries, initiating a support request, or accessing product information.

Inventory represents a significant investment of time and cost for many companies. Tracking your inventory is critical to keeping costs down while making sure there is enough inventory to satisfy customer demand. Inventory is more than just finished goods, it also includes materials being used for work in progress as well as being reserved for repair and replacement parts. Tracking items in your warehouse (or multiple warehouses!), plus items on order and items already committed, can be a daunting task. Acumatica facilitates effective inventory management methods and proper purchasing processes so your company can avoid inventory shortages and inventory overstock.

Managing Inventory

Inventory accuracy is improved by automating the purchasing, receiving, issuing – and, in some cases, the return – of inventory items. With Acumatica Cloud ERP system, the entire process can be tailored through built-in workflows to include workflow approvals for requisitions.

Cost of Inventory

Knowing the quantity of inventory is important, but to get a true handle on your profit, the actual cost of inventory must be carefully maintained over time. With Acumatica, you can employ several different methods, including LIFO, FIFO and average costing, to value your inventory for your financial statement.