DatasheetConstruction
Service Management
Acumatica Service Management is an ERP solution that streamlines scheduling, dispatch, and customer engagement for service-oriented businesses, enhancing efficiency across contract management, inventory planning, and mobile field operations.
What you'll learn
- Comprehensive Scheduling and Dispatch: Optimize technician schedules based on location, skills, and workload; includes route optimization with real-time GPS tracking.
- Enhanced Mobile Functionality: Full mobile application for Android and iOS supports GPS navigation, electronic signatures, payment capture, and voice note dictation to keep technicians connected in the field.
- Integrated Contract and Warranty Management: Manage service contracts, renewals, and warranties with multi-dimensional tracking to ensure accurate billing and reduce disputes.
- Efficient Inventory and Equipment Management: Track inventory by warehouse or mobile unit, manage replenishment, and monitor equipment history for improved resource allocation.
- Customer Self-Service Portal: Empower customers to access invoices, request services, and view updates online, enhancing engagement and streamlining communication.
"Prior to Acumatica, we would spend a lot of time in multiple different systems. Now we spend all our time in Acumatica, and it allows management to see what we're doing at any given time." - Daniel Ruiz, Field Service Manager, OFS International
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Still have questions?
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Phone
+1 (877) 840-6890Visit Our Office
229 Mapleview Drive East, Unit #5 · Barrie, ON L4N 0W5